Get Details
Sign up for Palmer Perks emails and get 20% off your next online purchase.
Must be 18 or older to join Palmer Perks.
View our Privacy Policy.

Shipping Policy

General Shipping

Our fulfillment and shipping team works to ensure that your online order is delivered as cost-effectively as possible without any problems. Because chocolate confectionery products are perishable and susceptible to heat we ship all orders, all year, in insulated shipping boxes with cooling packs, at no additional charge to our customers.

We utilize FedEx™ 2nd-Day delivery as our standard method of shipping our products in order ensure all orders reach their intended destination in the best quality condition.  Based on the ship-to location orders will be shipped 2nd-Day Residential Ground or 2nd-Day Express Air.  The method of delivery is determined by geographic distance from our fulfillment center.  The most economical option available for each order will be shown during the checkout process. 

We only ship 2nd-Day orders Monday through Wednesday each week in order to reach the destination between Wednesday and Friday.

If you would prefer expedited delivery of your order you may opt to select One-Day Air delivery.  Appropriate shipping charge based on order contents and distance will be calculated at checkout if you choose this option.  One-Day expedited shipments will be processed Monday through Thursday, for delivery Tuesday through Friday.

All orders received after Noon (Eastern Time) Monday through Wednesday will be processed the next business day and shipped according to the weekly schedule noted above.  Please allow 2-3 business days for processing when planning your purchase.

At this time we are only able to ship within the continental United States, and we cannot deliver to P.O. Boxes.

Sitemap ©2017 R.M. Palmer Company. All rights reserved.